Parts & Service
What's the world's best crane without the world's best service? Every Rough Terrain crane comes with a one-year, 2,000-hour warranty. We have local service offices on six continents with qualified professionals always on call and ready to be dispatched.
Factory-Trained Professionals
- World-renowned technicians
- Factory-trained mechanics on six continents
- Dependable service from skilled experts
Warranty Service
- One-year / 2,000-hours warranty service
- Courteous, helpful support
- No hassles, no worries
Service Contact
Mike LiuCorporate Service Manager
E-mail: [email protected]
Direct: +1 (832) 460-3938
Rick Hunter
Director of Engineering & Product Development
E-mail: [email protected]
Direct: +1 (832) 795-7783
Personal Service and Repair
- Always available – 24/7
- Experienced, knowledgeable professionals
- Global reach – Local service
Parts Depot
- Extensive parts warehouse
- 90-percent parts availability within 24 hours
- Will-call or worldwide delivery
Parts Contact
Carol WilliamsOffice Manager
E-mail: [email protected]
Direct: +1 (832) 319-9253
John Herrera
Parts/Purchasing
E-mail: [email protected]
Direct: +1 (832) 392-8223
Planned Maintenance
- Computerized appointment tracking
- Predictable, timely service
- Experienced technicians
Safety Training
- Meets OSHA and ANSI standards
- Classes held monthly, or on call at your place of business
- Low individual and group rates